product faqs

Everything! Love’em treats are developed and guaranteed by Dr Marie Rowe BVSc.MSc and we're family owned and operated in NSW. Our treats are 100% natural with no fillers or additives and absolutely no nasties. Each ingredient has been carefully selected from local farmers for its heath properties and we guarantee yours and your pet's satisfaction or your money back. love’em treats truly are ‘the healthy way to treat your pet’!
It is true, with the exception of rawhide which is a product of the tanning industry and is therefore not available in Australia. We proudly source our food ingredients from Australian farmers and suppliers we know and trust.
Not at all. We’re very proud to say that our liver treats contain one ingredient only – liver. Our process for drying the liver for our treats is unique and means that we don’t use fillers or additives at all.
We’re glad you’re interested as we’re proud of the ingredients we use. All information on the ingredients we use as well as their purpose and benefits can be found here on our website.
A great guideline is around 1g per kg (eg. 10g per day for your 10kg dog)
Indeed you can. As well as buying from major supermarkets and pet speciality stores, you can order the love’em range directly from us online and they'll be the freshest products straight from our factory.
You sure can, by emailing thevet@love-em.com.au. She’ll reply to you directly.

online shopping faqs

We ship to any Australian address for a flat fee of $5. Unfortunately we can't ship online orders internationally.
Creating an account on line helps us to share love’em with you. Once you have an account, you’ll get the benefits of being part of the love’em family including discounts, special offers, news, tips and rewards.
We'll send you an email after your purchase. In this email there is a tracking code for Australia Post eParcel which will enable you to check your where your product currently is.
Australia Post will hold your order at your local Post Office where you can pick your products up when you have time.
Yes, our love hearts loyalty program rewards points to your for each dollar spent, and bonus points for product reviews and shares!
You can. Let us know it’s a gift and the name of the recipient, and we’ll do something extra special.
All of our products are fully guaranteed by Dr Marie Rowe. If you have any problem with your products or your 4 legged friend just doesn’t like them, email us at info@love-em.com.au and we’ll arrange a full refund.
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